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Instruments
Instrument-specific support information and frequently asked questions.
Wrinkle Recovery Tester
Wascator
- Can James Heal supply items specified in ISO 6330:2012?
- Which wash test procedure is ISO 6330?
- Which programmes are fitted as standard on Wascator FOM71 CLS?
- What changes have been made to the 2012 version of standard ISO 6330?
- Why does ISO 6330 mention 2 spin speeds?
- What is the relationship between ISO 6330 5077 and 3759?
ProMace
Titan 4, 5 and 10
- Titan Error Codes
- Adding EN 16732 test procedures to TestWise pre-2017
- Using T27 Pneumatic Grips
- TestWise - How to Add a Company Logo to the Test Report
- TestWise for Titan - How to Manually Update the Custom Configuration
- How to Guide - Setup of T18 Loop Bars
- Setting Up the 794-416 Nail Tear Fixture for UNE 40413
- How is seam slippage calculated on Titan 4 and 5?
- How to set up T38 Dumbbell Grips in TestWise
- Sewing Loop Specimens for Stretch & Recovery Testing
- TestWise - New Red Dongle
- Which standards are installed in TestWise 2015 for Titan?
- Finding xml test data files
- What are the Standards for Button Testing?
- TestWise - How to save test files to a network folder
- TITAN FIXTURES FOR CEN/TR 16792
- Tearing Tests - Marking and Cutting Test Specimens
- Which Titan models are compatible with T27 Jaws?
- Which loadcells can be used with Titan model 1710-5 and 1710-10?
- T32 - Setting up the T32 Nail Puncture Kit
- Stretch and Recovery Test EN 14704 Knitted Fabric Method B
- Trouser tear test according to ISO 13937-2
- CRE and CRT - what is the difference?
- Seam slippage - the correct mounting of 2 part specimens
- Setting or re-setting the Reference Position for T27 Grips
- Seam slippage - marking and cutting test specimens
- Setting up T21 C-Clamps on Titan
- Which tooling is required for Titan5 & Titan10?
- TestWise for Titan - How can you change the graph scales?
- Why do we install TestWise 20xx for “Just Me” as opposed to “Everybody” or "All Users" ?
GyroWash
FlexiFrame
DynaWash
TruBurst
- What is the purpose of the TruBurst Calibration Plate?
- Why wont the guard stay up on my TruBurst 4 1440?
- Why do I keep getting Data Logger Run Time Error 75 on TruBurst 600?
- Which Burst Detection Setting should I use on TruBurst?
- Standards, Domes and Diaphragms for TruBurst
- Why is the TruBurst not detecting the Clamp Ring correctly on the TruBurst 2 810?
- How can I check if TruBurst is working correctly between calibrations?
- Why won't my TruBurst 600 switch on?
- TruBurst - Diaphragm Correction
- Why is the clamp ring not detected correctly on TruBurst 600?
- Why is the top half of the touchscreen not responding on TruBurst 4 1440?
- What are the main differences between TruBurst Lite & TruBurst Pro?
Orbitor
Spray Rating Tester
CrockMaster
- CrockMaster Rubbing Finger Parallelism
- Does James Heal supply consumables for standards TL 226 & PV 3906?
- What are the different loading weights available for CrockMaster?
- What are Crock Blocks for James Heal Crockmeter and Crockmaster?
- Can CrockMaster 670/680 be used for ISO 11640?
- Why does the CrockMaster 680 stop in the wrong position?
FlexiBurn
Apollo
- Why is the humidity too low on my Apollo 2 800?
- Error Message 111 - Apollo 700
- What are the parameters required to operate the Apollo according to ISO 105-B02:2014?
- Why is the lamp not igniting on Apollo 700?
- Why do I keep getting Error Message 137 - on Apollo 700 & Apollo 2 800?
- How do I install a new Solarsens on the Apollo 2 800?
SnagPod
ThermaPlate
TruFade
AccuDry
Martindale
- What is a Lissajous?
- How is the rubbing motion altered on a Martindale?
- How are specimens assessed after testing on the Martindale Ball Plate Kit?
- What are Microscratch Reference Plates?
- Sock Abrasion Kit Mounting Technique
- Why is my Martindale 900 Series is making noise while moving?
- How do I change the sound settings on the Martindale 900 Series?
- Magnifying Glass and Hole Gauge for ISO 12947-2
- How do I change the language on the Martindale 900 Series?
- Using the line contact plate on Martindale
- How long is a complete Lissajous pattern?
- How to set up for ISO 26082-1 Martindale Soiling Test for Leather
- What are Martindale rubs, cycles and Lissajous?
- Do I need the assessment mask as specified in ISO 12947-2?
- How do I set the time on the Martindale 900 Series?
ElmaTear
ElastAbrasion
ProView
Sample Cutters
Titan
Colour Assessment Cabinets
Perspirometer
Impulse
- How do I fit liners in Impulse?
- Why do I get a 'door open' message when the door is closed on the Impulse 616?
- Why does the timer start but the motor doesn't run on the Impulse 616?
- On Impulse, why does air flow display OFF even though I have turned it on?
- Can I buy Impulse random tumble pilling tester liners from James Heal?
- How do I replace the door seal on the Impulse 616?
- Which liners do I require for each standard performed on Impulse?
- Are James Heal instrument liners ready to use?
- On Impulse, why is there a delay between starting the test and the air flow starting?