What to do if the drain pump is running but water isn't being drained?

Water not draining from the DynaWash 825 could be due to an airlock.

The full instructions on how to remove an airlock from the DynaWash 825 so that water drains correctly, with images and diagrams, are included in the PDF document which you can download here.

WARNING: Any maintenance work undertaken on a James Heal instrument must be done so by a trained and competent person. Where electrical work is detailed, this should only be completed by a qualified engineer. James Heal is not responsible for damage or injury arising from work carried out by any person not qualified to do so. If in doubt, please contact James Heal or your local James Heal Agent.