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### [![](https://customercare.pptgroup.com/hubfs/kb-icon-single_instrument02.png) Instruments Instrument-specific support information and frequently asked questions.](https://customercare.pptgroup.com/en/knowledge/instruments?hsLang=en)

### [![](https://customercare.pptgroup.com/hubfs/Engineering-Icon.png) Operator's Guides Instrument and product manuals, including installation, setup and usage guides.](https://customercare.pptgroup.com/en/knowledge/operators-guides?hsLang=en)

### [![](https://customercare.pptgroup.com/hubfs/icon_block-hash_weave_abradant.png) Test Materials Frequently asked questions about James Heal's range of pre-prepared test materials.](https://customercare.pptgroup.com/en/knowledge/test-materials?hsLang=en)

### [![](https://customercare.pptgroup.com/hubfs/icon_block-badge_cert.png) EU Declaration of Conformity Download instrument EU Declaration of Conformity certificates.](https://customercare.pptgroup.com/en/knowledge/eu-declaration-of-conformity?hsLang=en)

### [![](https://customercare.pptgroup.com/hubfs/icon_block-leaflet_brochure.png) Material Safety Data Sheets Safety information and data sheets for our test materials , including harzards identification and classifications](https://customercare.pptgroup.com/en/knowledge/material-safety-data-sheets?hsLang=en)

### [General How to raise a support issue, identifying product serial or batch information, standards compliance...](https://customercare.pptgroup.com/en/knowledge/general?hsLang=en)

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